What is the community service sector?

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services. Non-government services are delivered by commercial and not-for-profit organisations.

Is the community service sector for you?

Workers in the social service sector are expected to display sensitivity, a concern for others, good communication skills, and a non-judgmental approach to issues faced by individuals and communities. Those who work with children in a regulated sector (as defined by the Commission for Children and Young People and Child Guardian Act 2000) are required to undergo a suitability check for working with children and be the holder of a current Blue Card. Refer to the Commission for Children and Young People and Child Guardian Act 2000 for information.

Workforce and training resources

In this section you can find a number of resources on what it's like to work in the social service sector, career opportunities, courses and training you can undertake, and details of free online professional development training. Use the left hand "Workforce and Training" menu to find the information you are looking for.

If you haven't already taken a look, browse the Community Door eTraining courses - they are all free, online and accessible to anyone. Topics include strengthening NGOs, governance, collaboration and cultural awareness.

Justice Connect runs regular webinars on all aspects of managing a community organisation. You can register for upcoming webinars or watch a recording of previous webinars.

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Dovetail has used the material in it's good practice guide Working with families and significant others to develop an online self-paced training package designed to improve family responsive practice for workers who are engaging with young people. The package includes information on approaches to...
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The Fair Work Ombudsman (FWO) website can now be instantly translated into 40 languages enabling customers to access information about Australian workplace laws. As well as the website translator, the site offers in-language tools and resources such as downloadable resources, videos and topic-based...
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DV-alert (Domestic Violence Response Training) is Lifeline's free nationally recognised training program that enables health, allied health and frontline workers to confidently: Recognise signs of domestic and family violence Respond with appropriate care Refer people experiencing or at risk of...
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Community Legal Centres Queensland, in collaboration with Queensland Police Service, has published resources on recent changes to Domestic and Family Violence legislation. They have published a webinar on the Recent amendments to DV legislation and the role of the QPS High Risk teams . The Not Now...
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The National Indigenous Women's Wellbeing Conference 2018 is hosted by Indigenous Conference Services (Australia) 13-15 June, in Cairns. The aim of the conference is to provide a platform for Indigenous women’s wellbeing, bringing together health professionals to exchange knowledge and information...
Blue card services has announced a new online form which allows applicants to click through to complete. The new form is part of a commitment by Blue Card Services to streamline the application process. The form has built-in smarts to make sure all the information required is provided on the first...
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Every year people and communities across Australia are impacted by emergencies and natural disasters. The Gender and Disaster POD (Women’s Health In the North, Women’s Health Goulburn North East, and Monash University Disaster Resilience Initiative), the Victorian Council of Social Services and...
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Volunteering Queensland offers accredited training for volunteer managers with a Certificate IV in Coordination of volunteer programs. The qualification is appropriate for workers who are responsible for the coordination of volunteers within a program or organisation. Volunteer coordinators provide...
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Legal Aid Queensland invites you to join them for a webinar in Understanding legal issues in banking, credit and debt. The webinar for community, health and education workers will examine credit, debt and financial issues including: common credit and debt issues faced by consumers following...
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The National Disability Services (NDS) released their flagship report the State of Disability Sector Report 2017 in early December. Alongside the report they have developed a helpful factsheet with key statistics from the report. The report is based on responses from more than 500 disability...

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Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Embrace training for kindergarten educators
Author: 
Cherie Lamb, Queensland Council of Social Service

The EMBRACE Culture in Kindy Program aims to increase kindergarten participation for children from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds in Queensland.

Our ‘Embracing cultural diversity in...

Peter Kenyon
Author: 
Shelley Dunlop, QCOSS

Last week on 17 October 2014 the QCOSS State Conference - Building strength was held at the Convention and Exhibition Centre in Brisbane.

The program aimed to build on the strengths already existing within Queensland’s strong and resilient community service sector, as well...

Report
Author: 
Anne Curson, Queensland Council of Social Service

This month QCOSS releases the Rethinking Resources: Case Studies of Financial Resilience from Community Services report, in which community organisations from Queensland share...

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