The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Queensland Government media release Queenslanders who support and promote a united, harmonious and inclusive Queensland community are being encouraged to nominate for the 2019 Multicultural Queensland Awards. Minister for Multicultural Affairs Stirling Hinchliffe said the nomination period for the...
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The Department of Social Services (DSS) and the National Disability Insurance Agency (NDIA) have commissioned the NDIS Thin Markets Project to develop strategies to address supply gaps in ‘thin markets’ in the NDIS. The project will examine options for different cases. Noting that there is not...
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In 2018, a survey of organisations new to the Human Services Quality Framework (HSQF) was undertaken to obtain feedback on the effectiveness and implementation of the HSQF and to inform future improvements. The survey was conducted by Queensland Council of Social Service (QCOSS), which partners...
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A new NDIS grant round has been released to establish a national network of specialist providers who will assist the NDIA to support the development of robust support coordination services for NDIS participants with exceptionally complex support needs. The Exceptionally Complex Support Needs (ECSN...
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What will it take to create communities where everyone contributes, matters and belongs? This is the question being asked of participants from the community at the Changing Lives, Changing Communities event in Gladstone on 2-3 May. QCOSS has been holding regional events across the state, focussing...
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Queensland Government media release The number of calls to the Palaszczuk Government-funded Elder Abuse Helpline increased by more than 17 percent during the 2017-18 financial year, with more than 1900 Queenslanders reporting elder abuse over those 12 months. The figures make up part of the Elder...
Queensland Government media release Access to initial funding for flood-affected north Queensland small businesses has been increased, with half of the $50,000 Special Disaster Assistance Recovery Grants available upfront through the jointly funded Commonwealth-Queensland Disaster Recovery Funding...
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Queensland Government media release Neighbourhood centres across Queensland are encouraged to apply for a share of $800,000 under the latest round of the Palaszczuk Government’s Thriving Queensland Communities Grants program. The Thriving Queensland Communities grants are open to government-funded...
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Queensland Government media release Non-government organisations, community groups and local governments can now apply for a share of $6 million to help with the long-term recovery of bushfire-affected communities across Central Queensland. Funding is available under the jointly funded Commonwealth...
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More than 35 Aboriginal and Torres Strait Islander organisations have joined to form the Coalition of Peaks - a body aiming to bring a collective voice of influence to issues that affect Aboriginal and Torres Strait Islander people across Australia. In a historic agreement, the Coalition of Peaks...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
QCOSS has held a number of webinars on various topics related to the Cost of Living. You can watch a recording of the webinars or download a copy of the presentations. Energy literacy webinar This webinar covers everything you need to know about energy bills including how to read a bill, what the...
Legal Aid have a series of captioned recordings about Legal Aid Queensland services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. Upcoming webinars can be found on the Information for...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
An inaugural benchmarking survey draws together insights from over 100 survey respondents on topics such as governance, strategy, fundraising, risk management and the use of volunteer and professional resources. The survey results highlight that many not-for-profit organisations rely heavily on...
The presentations below are from the QCOSS State Conference on 17 October 2014.
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
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Author: 
Samuel Mortimer, QCOSS

Being young should allow you a certain freedom to freely explore and embrace a newfound independence as you look toward that future. Unfortunately, as rosy this outlook may be, Queensland has a number of issues affecting youth.

According to a Queensland Government youth...

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Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking to build on your existing skills or finesse your knowledge in aspects of the community services sector during the new year?

Community Door's eTraining suite offers a number of free courses you can complete at your own...

Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking for suggestions for easy and inexpensive ways to enjoy the New Year break? We’ve compiled a list of our favourite free things to do around the state, great causes to support, books to read and where to find a helping hand if you need it.

Free things to do...

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Author: 
Simone Hockins, Queensland Council of Social Service

Last year Queensland Council of Social Service (QCOSS) and Queensland Families and Communities Association (QFCA) consulted with neighbourhood and community centres across Queensland.

The report, which was the largest community consultation of its kind in Queensland, found three key...

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Author: 
Louise Mullins, Queensland Council of Social Service

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing.

Groups in the community that are marginalised or disadvantaged, including Aboriginal and...

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Author: 
Louise Mullins, Queensland Council of Social Service

Did you know as many as one in five Queenslanders has a disability? Every day, some face barriers to participating in their own community.

Everyone has a role to play in creating a more inclusive Queensland, whether as an individual, through business or as a member of a community group....

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Author: 
Louise Mullins, Queensland Council of Social Service

Because of Her, We Can! – is the theme for NAIDOC Week 2018, which will be held nationally between 8 and 15 July.

Aboriginal and Torres Strait Islander women have played, and continue to play, active and significant roles at community, local, state and national levels.

Sadly,...

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Author: 
Sharon Daley, Queensland Council of Social Service

Did you know that every minute 20 people leave everything they have behind in order to escape war, persecution or terror?

The United Nations has marked 20 June as World Refugee Day and it is on this day that, 'we commemorate the strength, courage and perseverance of millions of refugees...

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Author: 
Reconciliation Australia

Reconciliation must live in the hearts, minds and actions of all Australians as we move forward, creating a nation strengthened by respectful relationships between the wider Australian community and Aboriginal and Torres Strait Islander peoples. Make reconciliation part of your story and your...

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Author: 
Ula Cavanagh, REFOCUS

REFOCUS Chief Operating Officer Ula Cavanagh was determined to use the Human Services Quality Framework (HSQF) to make the organisation shine.

Based on the Sunshine Coast, Moreton Bay and Gympie, REFOCUS specialises in providing services for Aboriginal and Torres Strait Islander families...

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