The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Businesses, community organisations, educational institutions and government agencies working to foster reconciliation and pave the way for a better future for our state are encouraged to nominate for the 2019 Queensland Reconciliation Awards. The awards recognise inspirational initiatives that are...
At a time where many people are assessing their goals for 2019, and potentially throwing away some resolutions in the process, perhaps you could start off the new year on the right foot with some professional development? The Community Door eTraining platform has hundreds of free courses available...
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We will be closed from 5pm on 21 December and will reopen on 2 January 2019. If you have any inquiries please email these to [email protected] and we will respond to you on our return.
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The National Disability Insurance Agency (NDIA) will implement a range of new pricing arrangements for more complex support provision. The current system, with two levels of price controls for assistance with self-care, social and recreational activities, will be replaced with three price levels...
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The Multilingual Disability Hub is a national multilingual hotline and website that provides information in-language on disability and the National Disability Insurance Scheme (NDIS). On the website you will find relevant and accessible information on disability and the NDIS in a number of...
The Community Services Peaks all support the goals and principles of the NDIS and have banded together to share peoples NDIS stories and answer key questions about eligibility, signing up and where to go for help. The Community Service Peaks include COTA Queensland, Community Legal Centres...
Peak body PeakCare has launched the Hope and Healing Framework which includes a series of podcasts featuring the voices of young people, staff and experts with residential care experience. The Hope and Healing Framework has been developed with the Department of Child Safety, Youth and Women,...
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For Purpose builds the strategic, advocacy and communication capacity of not-for-profit and purposeful organisations. They have launched a new online learning platform for not-for-profits which includes three courses on: Meeting with decision-makers Policy writing Strategic planning To find out...
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Queensland Government media release Christmas and school holidays can often be tough for Queensland families struggling with financial pressures, which is why it’s important to remember that help is just a phone call away. Acting Minister for Communities Shannon Fentiman said December and January...
The Queensland Mental Health Commission is offering grants of up to $200,000 (excluding GST) for innovative initiatives that improve the mental health and wellbeing, and social inclusion of Queenslanders with a lived experience of mental illness, problematic alcohol and other drug use, or those...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
QCOSS has held a number of webinars on various topics related to the Cost of Living. You can watch a recording of the webinars or download a copy of the presentations. Energy literacy webinar This webinar covers everything you need to know about energy bills including how to read a bill, what the...
Legal Aid have a series of captioned recordings about Legal Aid Queensland services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. Upcoming webinars can be found on the Information for...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
An inaugural benchmarking survey draws together insights from over 100 survey respondents on topics such as governance, strategy, fundraising, risk management and the use of volunteer and professional resources. The survey results highlight that many not-for-profit organisations rely heavily on...
The presentations below are from the QCOSS State Conference on 17 October 2014.
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
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Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking to build on your existing skills or finesse your knowledge in aspects of the community services sector during the new year?

Community Door's eTraining suite offers hundreds of free courses you can complete at your own...

Author: 
Sam Mortimer, Queensland Council of Social Service

Are you looking for suggestions for easy and inexpensive ways to enjoy the New Year break? We’ve compiled a list of our favourite free things to do around the state, great causes to support, books to read and where to find a helping hand if you need it.

Free things to do...

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Author: 
Simone Hockins, Queensland Council of Social Service

Last year Queensland Council of Social Service (QCOSS) and Queensland Families and Communities Association (QFCA) consulted with neighbourhood and community centres across Queensland.

The report, which was the largest community consultation of its kind in Queensland, found three key...

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Author: 
Louise Mullins, Queensland Council of Social Service

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing.

Groups in the community that are marginalised or disadvantaged, including Aboriginal and...

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Author: 
Louise Mullins, Queensland Council of Social Service

Did you know as many as one in five Queenslanders has a disability? Every day, some face barriers to participating in their own community.

Everyone has a role to play in creating a more inclusive Queensland, whether as an individual, through business or as a member of a community group....

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Author: 
Louise Mullins, Queensland Council of Social Service

Because of Her, We Can! – is the theme for NAIDOC Week 2018, which will be held nationally between 8 and 15 July.

Aboriginal and Torres Strait Islander women have played, and continue to play, active and significant roles at community, local, state and national levels.

Sadly,...

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Author: 
Sharon Daley, Queensland Council of Social Service

Did you know that every minute 20 people leave everything they have behind in order to escape war, persecution or terror?

The United Nations has marked 20 June as World Refugee Day and it is on this day that, 'we commemorate the strength, courage and perseverance of millions of refugees...

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Author: 
Reconciliation Australia

Reconciliation must live in the hearts, minds and actions of all Australians as we move forward, creating a nation strengthened by respectful relationships between the wider Australian community and Aboriginal and Torres Strait Islander peoples. Make reconciliation part of your story and your...

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Author: 
Ula Cavanagh, REFOCUS

REFOCUS Chief Operating Officer Ula Cavanagh was determined to use the Human Services Quality Framework (HSQF) to make the organisation shine.

Based on the Sunshine Coast, Moreton Bay and Gympie, REFOCUS specialises in providing services for Aboriginal and Torres Strait Islander families...

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Author: 
Michael McAfee, PolicyLink President

Michael McAfee, President of PolicyLink, in the United States of America, gave an inspiring speech to delegates of the Queensland Council of Social Service (QCOSS) conference in 2016. He held the...

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