Affordable access to safe, secure and reliable energy and water is fundamental for households to maintain an adequate standard of living.

In Queensland, prices and consumer protections vary significantly between regions. Therefore, households have different rights and protections in relation to energy and water services depending on where they live, who their provider is, and whether they own or rent their home.

In this section, you will find information to assist you with supporting your clients to navigate the energy and water markets in Queensland.