Catch up on implementation progress and updates here
A suite of resources has been created by the Department of Communities, Disability Services and Seniors to support organisations, service users, families and carers to actively participate in the quality system and can be accessed here.
The department has developed an information kit to assist service providers understand and implement a quality system, work through the review process against the standards and implement continuous improvement. The kit includes a series of ten information sheets which cover the five key steps in achieving certification under the HSQF.
QCOSS has developed an eTraining resource to reinforcement this information and can be accessed for free here.
Queensland Council of Social Service contact details
Contact the QCOSS Sector Capacity Project Officer
Department of Communities, Child Safety and Disability Services contact details
Human Services Quality Framework team
Phone: 07 3247 3072
Freecall: 1800 034 022