The Queensland Council of Social Service (QCOSS) considers that the following key principles inform the delivery of social services in Queensland:

  • Inclusive social and economic policy
  • Human rights instruments as key reference points for policy and practice
  • Practice informed by evidence and lived experience
  • Focus on prevention and early intervention
  • Focus on person-centred policy and practice
  • People who use services actively informing the policy decisions that impact on their lives
  • Communities actively informing local responses to need
  • Timely access to data for planning and measuring impact
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The National Disability Insurance Agency (NDIA) will implement a range of new pricing arrangements for more complex support provision. The current system, with two levels of price controls for assistance with self-care, social and recreational activities, will be replaced with three price levels...
The Community Services Peaks all support the goals and principles of the NDIS and have banded together to share peoples NDIS stories and answer key questions about eligibility, signing up and where to go for help. The Community Service Peaks include COTA Queensland, Community Legal Centres...
Peak body PeakCare has launched the Hope and Healing Framework which includes a series of podcasts featuring the voices of young people, staff and experts with residential care experience. The Hope and Healing Framework has been developed with the Department of Child Safety, Youth and Women,...
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A new Patient Information Booklet Accessing the National Disability Insurance Scheme has been developed by Queenslanders with a Disability Network (QDN) in partnership with the Brisbane North PHN and the North Brisbane Partners in Recovery. The booklet has been developed to assist people who are...
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During the Christmas period many community service organisations close their doors. If you need support during the holiday season here are a list of helpful contacts: Queensland Government - 13Family hotline Phone: 13 32 64 Family Drug Support's 24/7 support line Phone: 1300 368 186 DV Connect...
The National NAIDOC Awards recognise the outstanding contributions of Aboriginal and Torres Strait Islander people. Do you know someone who has improved the lives of Aboriginal and Torres Strait Islander peoples in their communities and beyond? Who have promoted Indigenous issues in the wider...
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The Ask Izzy Platform is a data tool that provides insights into the supply and demand of services such as housing, food, health and more across Australia. Using location-based data from Ask Izzy and other Infoxchange sources, as well as data sets from the Australian Institute of Health and Welfare...
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The Australian Council of Social Service (ACOSS) and Infoxchange are working together to advance digital inclusion and technology for social justice as key public policy issues. Together they are published Measuring Australia's Digital Divide: The Australian Digital Inclusion Index 2018. First...
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The Australian Institute for Disaster Resilience has developed two national publications on disaster resilience. Public Information and Warnings Handbook This authoritative national guide for those who provide warnings before, during and after emergencies. The handbook outlines evidence-based,...
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The Queensland Government has tabled the Human Rights Bill and it has been referred to the Legal Affairs and Community Safety Committee for community consultation. The committee will be considering submissions from all over Queensland. To find out more information about how you can make a...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
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Author: 
Simone Hockins, Queensland Council of Social Service

Last year Queensland Council of Social Service (QCOSS) and Queensland Families and Communities Association (QFCA) consulted with neighbourhood and community centres across Queensland.

The report, which was the largest community consultation of its kind in Queensland, found three key...

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Author: 
Louise Mullins, Queensland Council of Social Service

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing.

Groups in the community that are marginalised or disadvantaged, including Aboriginal and...

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Author: 
Louise Mullins, Queensland Council of Social Service

Did you know as many as one in five Queenslanders has a disability? Every day, some face barriers to participating in their own community.

Everyone has a role to play in creating a more inclusive Queensland, whether as an individual, through business or as a member of a community group....

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Author: 
Michael McAfee, PolicyLink President

Michael McAfee, President of PolicyLink, in the United States of America, gave an inspiring speech to delegates of the Queensland Council of Social Service (QCOSS) conference in 2016. He held the...

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Author: 
Sharon Daley, Queensland Council of Social Service

Social justice is a very broad term that has local, state, national and international consequences.

According the United Nations social justice is …

an underlying principle for peaceful and prosperous coexistence within and among nations. We uphold the principles of social...

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Author: 
Louise Mullins, Queensland Council of Social Service

Many organisations have very limited resources so it is sometimes necessary to seek additional funding to ensure ongoing service delivery.

Writing a submission for funding can sometimes be overwhelming, time-consuming and at times unrewarding, if unsuccessful, for an...

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Author: 
Natalie Siegel-Brown, Public Guardian

As the Queensland Public Guardian I am pleased to announce the inaugural opening of the Queensland Public Guardian’s Excellence Awards.

As Public Guardian, I want to acknowledge the exemplary work being undertaken by staff in the community services sector across the...

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Author: 
Sharon Daley, QCOSS

International Day of People with Disability (IDPwD) is held on 3 December each year.

It is a United Nations (UN) sanctioned day, celebrated internationally and aiming to increase public awareness, understanding and acceptance of people with disability, as well as to celebrate the...

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Being a foster carer means opening the door to children who you are related to biologically; children and young people who can’t live in their own home because they have experienced emotional, physical or sexual abuse or neglect, are at risk of experiencing one of those forms of harm or...

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Author: 
Louise Mullins, Queensland Council of Social Service

Would it surprise you to know that poverty and severe hardship affects more than a million Australians? And around the world more than a billion are desperately poor?

Anti-Poverty Week 2017 encourages all Australians to highlight issues of poverty and hardship here, at home, and overseas...

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