Australian Department of Health 

Queensland Government

  • 13 HEALTH (13 43 25 84) is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, seven days a week for the cost of a local call.
  • The Queensland Government's Department of Health has a dedicated COVID-19 page with latest updates, taking action, finding the facts, health professional information, industry and business information and QLD Health response.
  • People who have no other means of support can call the Community Recovery Hotline on 1800 173 349 for assistance. The hotline is for people who have no other means of getting food or essential items. 
  • Vulnerable community members who are in COVID-19 home quarantine needing essential food or medicines, and who have no other means or mechanisms of support, can call the Community Recovery Hotline on 1800 173 349.

Urgent health concerns

  • In an emergency, call 000.

  • National Home Doctor: For Australia's largest network of home visiting doctors, call 13 SICK (13 74 25). You can request an after hours, bulk billed, doctor home visit through this service, which is open from 6:00pm weekdays, 12 noon Saturday, and all day Sunday and public holidays.

Non-urgent health concerns

  • If you have a non-urgent health concern, you can call the healthdirect helpline at any time on 1800 022 222 for free advice and reassurance.

Metro South Health 

  • It is important to be prepared if you have to isolate yourself from others. You will also be spending more time cooking and eating meals at home while you practice social distancing. Check out our handy guides and recipes for cooking at home during COVID-19 by Metro South Health.

Oneplace

Find help near you. Search over 53,000 Queensland family community services at oneplace. oneplace lists everything you need, from emergency relief to domestic and family violence support services. 

Mental wellbeing

Volunteering to support the response to COVID-19

  • To register interest in volunteering to support the COVID-19 response, visit the Emergency Volunteering website. You will be contacted by Volunteering Queensland if your assistance is required.
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Queensland Government media release Queensland primary producers will have extra time to lodge drought assistance claims and are being urged to apply electronically due to the impact of COVID-19 on claim processing times. Minister for Agricultural Industry Development and Fisheries Mark Furner...
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Thriving Communities Partnership (TCP) will be kicking off the first installment of the TCP Connect Weekly Webinars, o n 8 April 2020. The first series 'Navigating COVID Together Series' will contain 45 minutes of conversations with leaders from across sectors to discuss topics, including...
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Workplaces across Australia are innovating in the face of the COVID-19 pandemic - with many transitioning to operating in a virtual environment as employees begin to work from home. It can be a learning curve for some people working from home for the first time but thankfully there are some really...
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Youth Affairs Network Queensland (YANQ) is asking for responses to undertake informed advocacy on issues impacting the youth sector and lobby for extra supports needed during the COVID-19 crisis. If you wish to raise various concerns about continuity of service to marginalised young people, have...
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Early Childhood Australia (ECA) has assembled a straight-forward guide and resources to assist with discussing the COVID-19 pandemic with children. ECA recognise that young children around Australia are at different stages of understanding COVID-19, and need appropriate age-based responses. They...
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Although remote working is not new for many employees, some departments have never had a requirement to operate in this way. Is your organisation prepared to run business-critical processes remotely? The Chamber of Commerce and Industry Queensland (CCIQ) has published a series of webinars designed...
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Queenslanders with Disability Network (QDN) is working with the Queensland Government to ensure Queenslanders with disability can get the information, resources and tools they need to prepare for this evolving COVID-19 pandemic. They have released a suite of resources and tools to give people with...
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2020 has been characterised by great challenges to our collective wellbeing. In the wake of Australia’s devastating bushfires, COVID-19 is now rattling our global community. This is a time to practice caution and self-care, and an opportunity for our communities to learn a lot about looking after...
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Red Cross Australia has assembled a helpful guide to help you speak to children and young people about the COVID-19 pandemic. Like adults, children are navigating something they have never experienced before. Finding the right way to talk to them about COVID-19 can help protect children and reduce...
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Queensland Government media release The Queensland Government is increasing its efforts to help small business during the COVID-19 pandemic by partnering with the Chamber of Commerce and Industry Queensland (CCIQ) to deliver widespread assistance throughout the state. Minister for Employment and...

Pages

A central point where you can find information and support on the COVID-19 changes affecting renting in Queensland. An initiative of the Queensland Government in collaboration with RTA, Tenants Queensland and REIQ. The hub includes: Information for renters Information for property owners...
This 30-minute online training module is for health care workers in all settings. It covers the fundamentals of infection prevention and control for COVID-19. This training module covers the fundamentals of infection prevention and control for COVID-19 including: COVID-19 – what is it? Signs and...
Insight centre for alcohol and other drug training has developed a toolkit for remote alcohol and other drug (AOD) counselling service delivery. The toolkit contains mobile apps, interactive websites and downloadable worksheets that can be used to enhance telephone or online-based AOD counselling...
The Chamber of Commerce and Industry Queensland (CCIQ) has published a series of webinars designed to support businesses during the COVID-19 pandemic. Topics include: Is your business ready or prepared for remote working environments? Be practically prepared State and Federal Government resources...
The following fact sheets provide more information about financial assistance to support individuals and households through Coronavirus. Income support for individuals - eligibility information about income support payments and the Coronavirus supplement to be paid at a rate of $550 per fortnight...
Oneplace Find help near you. Search more than 53,000 Queensland family community services at oneplace . Department of Social Services The Department of Social Services provides a search function to find your nearest emergency relief provider . Ask Izzy Ask Izzy is a mobile website that connects...
Thriving Communities Partnership (TCP) provides a COVID-19 pandemic resource platform that includes response packages, support and information available from TCP partners and other organisations across Australia. More information here
You can download a business continuity plan template here or a template for a disaster plan for community organisations here . If you don’t already have a formal business continuity plan in place, or you need to update it, visit the Business continuity page for more information on what to include...
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Author: 
Samuel Mortimer, QCOSS

Workplaces across Australia are innovating in the face of the COVID-19 pandemic - with many transitioning to operating in a virtual environment as employees begin to work from home.

It can be a learning curve for some people working from home for the first time, but...

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