When survivors are forced to stay in the home or in close proximity to their abuser more frequently, an abuser can use any tool to exert control over their victim, including a national health concern such as COVID-19.

Call 000 if you are in danger.


DVConnect is a statewide telephone service offering free professional telephone support.

DVConnect Womensline 1800 811 811

DVConnect’s Womensline is Queensland’s only 24 hour, 7 days a week, 365 days a year crisis response telephone helpline. Theyhelp Queenslanders who want to escape domestic violence. The service is for anyone identifying as a female, including in the LGBTIQ community.

Their goal is to respond to your immediate safety needs and can provide:

  • Emergency transport - taxi, bus, train or plane to remove you from violence
  • Safe, emergency motel accommodation
  • Specialist crisis counselling
  • Safety planning, Information, referrals and support for those living with domestic violence
  • Safe accommodation for pets through the Pets In Crisis program.

Call 1800 811 811 or visit the website.

DVConnect Mensline 1800 600 636

DVConnect Mensline is a free, confidential telephone counselling, referral, information and support, service for Queenslanders identifying as male, and who may be experiencing or using domestic and family violence. This service is available 9am until midnight, 7 days a week. In the last financial year, DVConnect’s Mensline received almost 15,000 phone calls and referrals.

DVConnect’s Mensline offers counselling, referral, information and support for:

  • Men who are using violence in their relationships
  • Men who are experiencing domestic and family violence
  • Others seeking support for men using or experiencing domestic and family violence.

Call 1800 600 636 or visit the website.


Find help near you. Search more than 53,000 Queensland family community services at oneplace. oneplace lists everything you need, from emergency relief to domestic and family violence support services. 

Women's Legal Services Queensland

Women's Legal Services Qld are also available for statewide helpline assistance via the phone number 1800 957 957, Monday to Friday, 9:00am to 3:00pm. 

Tips and self-care advice

This Department of Social Services fact sheet provides information on what domestic and family violence can include as well as contact details for culturally sensitive services in Australia - it is available in 46 languages. Read the fact sheet.

The National Domestic Violence Hotline (USA) website has written up some helpful tips and self-care advice for people experiencing difficulties during this pandemic.

If you need support, please contact:

  • 1800RESPECT 1800 737 732 
  • Lifeline 13 11 14
  • Relationships Australia 1300 364 277

For emergencies or if you are in danger call 000.

For all other information about domestic and family violence supports in Queensland, please visit the dedicated domestic and family violence prevention section on Community Door. There you will find domestic and family violence assistance.

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Samuel Mortimer, QCOSS

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