The Queensland community services sector has been in a challenging, complex and confusing industrial relations and funding environment over the past few years.

Since 2008 the sector has seen: the creation of a new state award, the Queensland pay equity decision, Queensland’s referral of its industrial relations powers to the Commonwealth, award modernisation, the federal equal remuneration decision, two regulations and the provision of supplementary funding to some organisations from both the state and federal governments.

More recently there have been a number of government reforms processes affecting the sector. You can find out more about these in the Community Door section on social service reform.

This section of the Community Door website is to assist organisations and workers in the social, community, home care and disability services industry in Queensland. In this section you will find current news, resources and other information on the topic of industrial relations.

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Anti-Poverty Week in 2018 (14-20 October) focuses on poverty around the world especially in the poorest countries but also in wealthier countries such as Australia. Its main aims are to: strengthen public understanding of the causes and consequences of poverty and hardship around the world and...
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Brisbane City Council supports community, social enterprise and not-for-profit organisations by providing access to free professional advice to assist with their growth and sustainability. It established the Inclusive Brisbane Professional Advice Alliance in 2013 to provide pro bono high-level...
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The ACNC this week released the Charity Compliance Report 2017, which found that concerns about Australian charities rose by 42 per cent in 2017. Almost 1,700 concerns were raised in 2017, up from 1,192 in 2016 - continuing a steady increase in the number of concerns raised about the activities and...
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Beyond DV is a new service, working with government agencies and service providers to help families affected by domestic violence. Officially launched in January, Beyond DV provides two distinct programs - one focussing on children and the other on women. The Bright Start program focuses on helping...
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A new Australian Consumer Law and Fundraising Guide has been released to support not-for-profits on how the Australian Consumer Law (ACL) applies to their organisations. The State and Territory regulators along with the Australian Competition and Consumer Commission released the 'Guide to...
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Super early bird registrations are now open for the 17th National Volunteering Conference held 20-22 June 2018 at the International Convention Centre, in Sydney. The conference theme this year is 'Ignite, Invigorate, Inspire'. The 2018 conference will provide a forum for not-for-profit, managers of...
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The National Disability Services (NDS) released their flagship report the State of Disability Sector Report 2017 in early December. Alongside the report they have developed a helpful factsheet with key statistics from the report. The report is based on responses from more than 500 disability...
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The Queensland Government has released a Domestic and Family Violence Media Guide to support journalists reporting on domestic and family violence (DFV) incidents in Queensland. The guide recognises the influential role media plays in raising awareness and shaping attitudes around DFV. Access the...
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This workshop introduces the Unpacking Priorities and Practices (UPP) Framework developed for non-profit organisations by Dr. Aastha Malhotra. Building on an evolutionary review of non-profit management that brings order to the often competing demands faced by organisations; the framework positions...
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The Queensland Government and the community services industry have co-developed the Partnering for the future: advancing Queensland's services industry 2017-25 strategy as a roadmap for proactively addressing changes and driving collaboration towards the industry's 2025 vision. To help your...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Managing employees - How do we do that? webinar was specifically designed to help new and existing Management Committee Members to understand their responsibilities as an employer and also the responsibilities to their employees. The webinar covers: Communication between your committee and...
Industrial relations legislation in Queensland can be found on the Fair Work Commission's website . The main pieces of legislation are: Fair Work Act 2009 Fair Work Regulations 2009 Fair Work Commission Rules 2013
There are a range of legal structures which may be suitable for Queensland not-for-profit community groups. The four main options are: an incorporated association: Associations Incorporation Act 1981 (QLD) and Associations Incorporation Regulation 1999 (QLD) a company limited by guarantee:...
Author: 
Michael Pegg, Jobs Australia

Whenever an organisation employs someone to do work, they enter into the world of industrial relations and human resource management.  It’s not usually the main focus for the organisation and it can be hard to see why clause xyz of the something or other award matters.  But it in the world...

Author: 
Lyne Mear, HR Advisor and Employment Advocate, Owl Industries

Is your support worker or carer a contractor or an employee? If you are managing your own care or support arrangement, this is an important question, even if your focus is to be free of mainstream service providers and be able to determine your own life. 

Although the...

Author: 
Joel Ainscough, Queensland University of Technology

In the midst of a changing work environment there are some factors that employers in non-profit organisations may need to consider.

Provided here are some human resource management tips for consideration in the modern Australian workforce.

Work-life balance

The term “Work-...

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