Financial counsellors provide a free, independent and confidential service. To receive support from a qualified financial counsellor, call the National Debt Helpline on 1800 007 007. Opening hours are 9:30am to 4:30pm Monday to Friday.

Financial Counselling Australia has a handy tool to find a financial counsellor in your local area.

You can also refer clients to service providers funded under the Queensland Government Financial Literacy and Resilience Program for assistance with budgeting and financial matters. The Queensland Government website has a list of financial literacy and resilience services and information on financial planning and budgets.

The Salvation Army's Moneycare service provides free and confidential financial counselling.

Commonwealth Financial Counselling provide services delivered by community and local government organisations to help people in personal financial difficulty to address their financial problems, manage the debt and make informed choices about their money in the future.

Two new Good Money community finance stores will respond to the increasing need for access to fair and affordable financial services for Queenslanders on low incomes. The stores are a three-way partnership between Good Shepherd Microfinance, the National Australia Bank (NAB) and the Queensland...
Michael Hogan, Director General of the Department of Communities, Child Safety and Disability Services has provided the following overview of his department's budget services for peak and partner organisations. The department's total operating expenditure for 2016-17 is $2.818 billion, representing...
Now in its fifth year, The Salvation Army's Economic and Social Impact Survey (ESIS) surveyed more than 1,600 clients across Australia. The report revealed “disturbing new statistics on the level of poverty in Australia”, showing that some disadvantaged Australians are living on just $17 a day. “...
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nib foundation's Community Grant program aims to support locally-based initiatives which will make a positive difference to the health and wellbeing of Australian communities, with a focus on the health of young people, and carers. A Community Grant round is held each year and applications are...
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The cost of basic necessities like electricity, gas and water impacts greatly and disproportionately on vulnerable and disadvantaged people. Energy and water affordability remains a persistent problem for many Australian households. The South Australian Council of Social Service (SACOSS) report...
The Australian Communications Consumer Action Network (ACCAN) is now inviting applications for its 2016 grants program. The ACCAN Grants Scheme funds projects which either undertake research on telecommunications issues, represent consumers or create educational tools which empower consumers to...
Legal service
A media release from Attorney-General and Minister for Justice and Minister for Training and Skills The Honourable Yvette D'Ath Additional services for vulnerable Queenslanders Vulnerable and disadvantaged Queenslanders are set to benefit from an extra $2.704 million allocated to free legal...
MORE support has been announced for financial counselling in drought-stricken regions in Queensland. An extra $730,000 in funding has been provided for Rural Financial Counselling Service (RFCS) providers in Queensland to continue to help farmers battling drought across the State. Times of drought...
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QCOSS is partnering with CitySmart on a Low Income Energy Efficiency Program: Reduce Your Juice. The program is designed to help young adult renters learn how to reduce their energy use and save money on energy bills through a smartphone app. Participants can earn rewards just by playing the games...
Hon Curtis Pitt MP
On 17 July the Honourable Curtis Pitt MP, Treasurer, Minister for Employment and Industrial Relations and Minister for Aboriginal and Torres Strait Islander Partnerships, spoke about the state budget and how it will impact on the community service sector at the QCOSS State Budget Breakfast. You can...

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