Financial counsellors provide a free, independent and confidential service. To receive support from a qualified financial counsellor, call the National Debt Helpline on 1800 007 007. Opening hours are 9:30am to 4:30pm Monday to Friday.

Financial Counselling Australia has a handy tool to find a financial counsellor in your local area.

You can also refer clients to service providers funded under the Queensland Government Financial Literacy and Resilience Program for assistance with budgeting and financial matters. The Queensland Government website has a list of financial literacy and resilience services and information on financial planning and budgets.

The Salvation Army's Moneycare service provides free and confidential financial counselling.

Commonwealth Financial Counselling provide services delivered by community and local government organisations to help people in personal financial difficulty to address their financial problems, manage the debt and make informed choices about their money in the future.

People struggling to pay their bills and debts will now find it easier to access trustworthy information and advice that will help them get back on top. Financial Counselling Australia, with special guest Paul Clitheroe, has launched the new National Debt Helpline website and national brand for the...
Not-for-profit Law has updated its guide to 'The laws of advertising and your community organisation'. The resource provides practical tips to help organisations comply with the laws of advertising and marketing in Australia. Importantly, these laws apply to many fundraising activities of charities...
Queensland Council of Social Service (QCOSS) is thrilled that more than 150,000 Queensland families will receive a rebate on their electricity bills as part of new state government policy. Following recommendations from QCOSS, the existing $330 Electricity Rebate will be extended to include...
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You, your clients, colleagues and friends are invited to join us for a free sausage sizzle while learning how to save money on your energy costs. Bring along your electricity bill to find out all you need to know about your energy use, how to read your bill, solar power, find out whether you are...
A major report into telecommunications affordability launched jointly by the Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) was launched yesterday. The report highlights concerns about low-income consumers in staying connected...
Many people who access help from community legal centres are likely to have unmanageable State Penalties Enforcement Registry (SPER) debts, as a result of their interactions with the criminal justice system and limited financial capacity. In this webinar, Cameron Lavery from QPILCH goes through the...
Switched On Communities
QCOSS is pleased to announce the winners of the Switched On Communities grants funding, made possible by AGL and the Queensland Government. The funding provides targeted programs to assist people who experience disadvantage or financial hardship to get better outcomes in the competitive energy...
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Queensland Government Media Release Palaszczuk Government increases funding for vulnerable energy consumer education Consumers in South East Queensland are being urged to regularly shop around for better electricity prices to ensure they get the best possible deal for their individual household...
Two new Good Money community finance stores will respond to the increasing need for access to fair and affordable financial services for Queenslanders on low incomes. The stores are a three-way partnership between Good Shepherd Microfinance, the National Australia Bank (NAB) and the Queensland...
Michael Hogan, Director General of the Department of Communities, Child Safety and Disability Services has provided the following overview of his department's budget services for peak and partner organisations. The department's total operating expenditure for 2016-17 is $2.818 billion, representing...

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