Financial counsellors provide a free, independent and confidential service. To receive support from a qualified financial counsellor, call the National Debt Helpline on 1800 007 007. Opening hours are 9:30am to 4:30pm Monday to Friday.
Financial Counselling Australia has a handy tool to find a financial counsellor in your local area.
You can also refer clients to service providers funded under the Queensland Government Financial Literacy and Resilience Program for assistance with budgeting and financial matters. The Queensland Government website has a list of financial literacy and resilience services and information on financial planning and budgets.
The Salvation Army's Moneycare service provides free and confidential financial counselling.
Commonwealth Financial Counselling provide services delivered by community and local government organisations to help people in personal financial difficulty to address their financial problems, manage the debt and make informed choices about their money in the future.