Topic guide

Policies and procedures

Templates and samples

Not-for-profit Law has updated its guide to 'The laws of advertising and your community organisation'. The resource provides practical tips to help organisations comply with the laws of advertising and marketing in Australia. Importantly, these laws apply to many fundraising activities of charities...
Case studies show social purpose organisations are reaping the benefits of improved process efficiencies. According to Olivia Hilton, Executive Director, SVA Consulting, “A lot of social purpose organisations just do not have the luxury of spending time wondering if there are other ways to achieve...
Changes to the treatment of reportable fringe benefits might affect your staff receiving family assistance or youth income support payments. From 1 January 2017, when calculating eligibility for family assistance and youth income support payments, 100 per cent of reportable fringe benefits will be...
Not-for-profit organisations may need to register for fringe benefits tax (FBT) if they provide benefits to employees during an FBT year (1 April to 31 March). Depending on the type of organisation, it may be entitled to a rebate or an exemption for FBT. The Australian Taxation Office has produced...
The Department of Communities, Child Safety and Disability Service's Social Service Performance and Reform Program is progressing priorities related to the following elements of the Department's Strategic Plan 2015 - 2019: Social Services and Reforms; and Community inclusion, participation and...
From August, the ACNC will be visiting over 25 regional and metropolitan locations in Australia to talk to charities. The Ask ACNC sessions will provide charities the opportunity to hear directly from one of the ACNC’s Commissioners. The sessions include an update on the work of the ACNC, issues...
Late last week Michael Hogan, Director-General of the Department of Communities, Child Safety and Disability Services released the department's strategic plan for 2016-2020. Mr Hogan said, "Many thanks to those who contributed to this important document with feedback and suggestions. "The plan...
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nib foundation's Community Grant program aims to support locally-based initiatives which will make a positive difference to the health and wellbeing of Australian communities, with a focus on the health of young people, and carers. A Community Grant round is held each year and applications are...
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The Australian Insitute of Company Directors' (AICD) NFP Governance and Performance Study is an important initiative that helps identify the current challenges and opportunities facing the sector. 2016 is the seventh year they have run the study, making it the largest and longest running NFP...
Australia’s 600,000 charities and not-for-profits, from international aid groups right down to the local tennis club, have recently received a major boost, as Justice Connect’s Not-for-profit Law service launched the acclaimed Information Hub for a national audience. The Not-for-profit Law...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
The Sector Capacity team at QCOSS has worked with the costing methodology developed and kindly shared by the Endeavour Foundation to create an easy to use Unit Costing Tool. This tool supports organisations to understand their cost drivers, and allows them confidently plan and negotiate the level...
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
All special fund-raising events are different. Each have their own special set of circumstances and requirements. ourcommunity.com.au's event management team has pooled their many years of experience to create a fund-raising event checklist to help you get started on your planning journey. This...
Authored by: Craig Ford, Polymorphic Solutions Your community organisation might have run on spreadsheets, shared folders and Access databases until one day, when you realised the systems don’t talk to each other and your organisation can’t grow without a single integrated system. Then it is time...
Many not-for-profit organisations are now developing income-generating activities to reduce the reliance on government and philanthropic funding, and others are establishing social enterprises to respond to client needs in a sustainable way. The development of business skills and systems is very...
This guide looks at client-focused service integration . Options and resources are provided that can assist organisations even without structural change to or between the service providers (government and non-government) involved. Other resources such as the Planned Support Guide provide a case...
The Sector Development team at QCOSS has worked with the costing methodology developed and kindly shared by the Endeavour Foundation to create an easy to use Unit Costing Tool . This tool supports organisations to understand their cost drivers, and confidently plan and negotiate the level of...
This resource has been developed by Knode and Foresters to support boards and service managers assess their financial position and strategically build their organistion's financial sustainability. Building financial sustainability in your organistions contains tools to help you: Assess where your...

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What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

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Author: 
Richard Fahy, Lutheran Community Care

Information, knowledge and process management focusses on capturing meaningful and relevant data to assist evidencing multiple areas of an organisation. A few key areas may include:

  1. The organisation is on track and demonstrating it is achieving its strategic goals
  2. The
  3. ...
Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Capability sign
Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Donate
Author: 
Shelley Dunlop, QCOSS

The Secretariat of National Aboriginal and Torres Strait Islander Child Care (SNAICC) has developed a detailed and easy to use resource to support Aboriginal and Torres Strait Islander community organisations in applying for endorsement as a...

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Author: 
Craig Ford, Polymorphic Solutions

Your community organisation might have run on spreadsheets, shared folders and Access databases until one day, when you realised the systems don’t talk to each other and your organisation can’t grow without a single integrated system. Then it is time to consider a CRM (Client Relationship...

Managing money
Author: 
Tiffany Tento, Queensland Council of Social Service

The latest edition of the Australian Sector Nonprofit Legal and Accounting Almanac was recently released.

The annual publication contains a summary of significant cases, legislation, and tax issues impacting on the...

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