Resources on Cultural Responsive Services
Engaging Queenslanders: an introduction to working with culturally and linguistically diverse communities [6] [7] (2008) Department of Communities
Culturally Responsive Service Delivery [8] [7] - Ethnic Communities Council Queensland. This guide provides advice and presents strategies to be used within government and non-government organisations to achieve culturally responsive service delivery.
Making focus groups culturally and linguistically appropriate [9] (2005) Centre for Culture Ethnicity and Health [7]
The Multicultural Disability Advocacy Association of New South Wales have developed two checklists that can be used to:
- Assess the cultural competence of an organisation [7]
- Assess the cultural competence of an individual [10]
A practical guide to culturally and linguistically diverse consumer participation [11] [7](2005) Centre for Culture, Ethnicity and Health
Communicating with clients with low English proficiency [12] [7] (2005) Centre for Culture, Ethnicity and Health
Useful Links
Cultural Diversity Guide [13] (2006), Department of Human Services Victoria
Multicultural Affairs Queensland - Services and Resources page [14]
Office of Economic and Statistical Research [15]
Centre for Culture Ethnicity and Health [16] [7]
Diversity Health Institute Clearinghouse [17] [7]
Queensland Transcultural Mental Health Centre Resource Library [18]