Office Administration
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Policies and Procedures
- Appointments
- Archiving files
- Communication protocols
- Computer file management
- Computer network protocol and viruses
- Computer standard operating environment
- Conducting meetings
- Creating and filing paper based files
- Equipment consumables
- Equipment maintenance
- Incoming mail
- Incoming telephone calls
- Information management
- Internet use
- Minute taking and distribution
- Organising meetings
- Outgoing mail
- Outgoing telephone calls
- Paper conservation
- Tracking files
Resources
Stationery
Templates and Samples
- Agenda items request
- Agenda sample
- Agenda
- Appointments diary
- Catering request
- Circulation list
- Confidential file register
- Equipment fault report
- File movement register
- File register
- Incoming mail register
- Information system change request
- Key register
- Meeting room booking register
- Minutes of meeting
- Notice of annual general meeting (AGM)
- Notice of meeting
- Outgoing mail register
- Records, storage and disposal register
- Request to access public documents
- Software register
- Telephone message slip
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