Performance and Evaluation

Measuring an organisation's performance involves the regular collection and reporting of information about the quality of its service. Reporting requirements can vary between funding agencies and service agreements.

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• The Standard Chart of Accounts is designed to help community and disability organisations with financial management, financial reporting and to standardise bookkeeping practices.
• Management Support Online has tools and information sheets about developing, planning and implementing performance and evaluation measures.
• Department of Communities funding requires periodic performance reports and performance and progress appraisals. These usually refer to your organisation's service agreement.