Energy Information

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With electricity prices rising more than 32% in the past three years, there is increasing pressure on the community sector to deal with energy issues.  Service providers have expressed a need for more information about what is available to assist their clients who are struggling with energy bills. Here you will find information about energy consumer protections including:

• Concessions
• Home Energy Emergency Assistance Scheme
• Hardship programs
• Energy efficiency
• Regulations
• Guaranteed Service Levels
• Energy Ombudsman Queensland

For information about your situation click on the links below.

Please note the information provided here is correct as at February 2010, but may be subject to change.